Financial Services Guide.

July 2025

This Financial Services Guide will help you decide whether to use the services that we offer. It contains information about:

• The services we offer and their cost
• Any conflicts of interest which may impact the services
• How we are remunerated; and
• How we deal with complaints if you are not satisfied with our services.

Information about us

Capital Partners Consulting Pty Ltd trading as Capital Partners Private Wealth Advisers ABN 27 086 670 788 holds an Australian Financial Services Licence (AFSL 227148) which has been issued by the Australian Securities and Investments Commission.

What services do we provide?

Capital Partners Private Wealth Advisers provides advice and dealing services under the AFSL in the following areas:

• Superannuation and SMSF
• Retirement planning
• Managed investments
• Securities (direct shares)
• ASX listed managed investment warrants
• Margin lending
• Personal risk insurance advice

The financial advice process

We recognise that the objectives and personal circumstances of each client are different.

What is right for one client may not be right for another.

Where we provide personal advice, we will listen to you to understand your objectives and circumstances. We will also ask questions to make sure we address all issues.

When we first provide personal advice to you it will be explained thoroughly and documented in a Statement of Advice (SoA) which you can take away and read.

The SoA will explain the basis for our advice, the main risks associated with the advice, the cost to you of implementing the advice, the benefits we receive and any conflicts of interest which may influence the advice.

We will provide you with a Product Disclosure Statement (PDS) where we recommend a financial product other than securities. This contains information to help you understand the product being recommended.

At all times you are able to contact us and ask questions about the advice and financial products we recommend.

You can provide instructions to us in writing, via phone or via email. Please note you are responsible for ensuring your instructions do reach us.

We may provide further advice to you to keep your plan up to date, to reflect changes in your circumstances, changes in the law and changes in the economy and products.

If we provide further advice it will typically be documented in a Record of Advice (RoA) which we retain on file. You can request a copy of the RoA document at any time up to 7 years after the advice is provided.

Fees

All fees are payable to Capital Partners Private Wealth Advisers. Our services and fees will be set out in an agreement with you.

Strategic advice fee

We charge a Strategic Advice Fee for our services and this is collected as an initial engagement fee and then a monthly fee, based on the scope and complexity. The services provided for this fee are outlined in detail in the Proposal for Services and this will be presented for your consideration prior to commencing our work with you.

Asset management fee

The Asset Management Fee will be applied to portfolios that we recommend, and for which we provide management services. Fees are not levied on assets outside those we directly manage. The Asset Management Fee will be charged on a monthly basis as a percentage of your portfolio value. Our services and fees will be set out in an agreement with you.

Referral fee

In some situations, we pay a fee to external parties for referring you to us. The external party should disclose the referral arrangement to you at the time they make the referral. We will also disclose the referral fee to you when we provide you with an SoA.

Other benefits

We may also receive additional benefits from product providers by way educational seminars, conferences or training days. Details of any benefits received above $100 will be maintained on a register that is available to you on request.

Financial adviser remuneration

Your Financial Adviser will either be an owner and/or employee of Capital Partners Private Wealth Advisers. Owners receive dividends from the profits of the practice. Employees are paid a salary. They may also receive a performance bonus which is based on the performance of the practice.

Making a complaint

Capital Partners Private Wealth Advisers holds Professional Indemnity insurance which satisfies the requirements for compensation arrangements under section 912B of the Corporations Act. It covers the financial services provided by current and past representatives.

We endeavour to provide you with the best advice and service at all times. If you are not satisfied with our services we encourage you to tell us. Please call us (6163 6100) or write to:

Complaints Officer
Capital Partners
PO Box 163
West Perth WA 6872

Your concerns will be reviewed through our internal complaints resolution process. We will acknowledge receipt of your complaint within 24 hours and advise a timeframe for response, no longer than 30 days.

It is our intention to resolve any complaint to your satisfaction; however, if you are unhappy with our response, you are entitled to contact the Australian Financial Complaints Authority (at no cost) who may investigate further.

AFCA
1800 931 678
info@afca.org.au
GPO Box 3 Melbourne VIC 3001

Your privacy

We are committed to protecting your privacy. We have a Privacy Policy that sets out how we collect, hold, use and disclose your personal information. It also sets out how you can access the information we hold about you, how to have it corrected and how to complain where you are not satisfied with how we have handled your personal information. Our Privacy Policy is available on request and on our website. Read our full Privacy Policy.

© 2024 Capital Partners Consulting Pty Ltd AFSL 227148 trading as Capital Partners Private Wealth Advisers ABN 27 086 670 788.

Individually Managed Account Service addendum

This is an addendum to the Financial Services Guide issued by Capital Partners Consulting Pty Ltd. AFSL 224 186. You may be offered access to our Individually Managed Account Service (IMAS) as part of the service we offer you. This is important information about the Individually Managed Account Service. 

What is an Individually Managed Account Service?

 The IMAS is an effective and efficient way to have a professional advisory firm manage your investments.   

Rather than seeking your approval for every investment transaction, the IMAS authorises us to act on your behalf with limited discretion in accordance with an IMAS agreement and Investment Program.  

The IMAS enables us to quickly and efficiently make necessary changes to your investments. 

Without limited discretion, there can be delays in communicating our advice to you and seeking your approval on each investment decision. This can delay the time it takes to make changes to your portfolio and could delay your exit from existing investments that could adversely impact your portfolio returns. 

IMAS offered via a regulated platform

CPC will only offer the IMAS via a regulated platform. The regulated platform will be the Macquarie Wrap service offered by Macquarie Investment Management Limited. Macquarie is responsible for: 

• Custody of your investments held through the service. 

• Portfolio administration and reporting.  

• On-line access to transaction history and account valuations. 

• Consolidated tax reporting. 

• Compliance with regulatory requirements for the account. 

Full details of the Macquarie Wrap service will be provided to you in a Product Disclosure Statement before you invest. 

Investment decisions and discretion

All investment decisions for the IMAS will be handled by our Investment Team. This team is responsible for managing all IMAS accounts in line with the Agreement and Investment Program for the account. 

Under the IMAS we will have authority to make changes within your account without seeking your approval. This includes making the following changes: 

• Reduce or sell a holding in any investment. 

• Increase a holding in any existing investment. 

• Purchase a new investment if it is suitable for the account. 

• Vary the growth/defensive/growth asset allocation within your account subject to the ranges set out in the Investment Program. 

Each account in the IMAS is individually managed and traded. The changes we make to your account will generally fall into one of the following categories: 

• Account rebalancing – we will systematically rebalance your account when it is in your best interests to do so. This means we will reduce some holdings and increase others to restore the balance required in your Investment Program. 
• Cash management – we will maintain a level of at-call cash funds in your account. We will take steps to restore the cash balance to an appropriate level. 
• Investment changes – we will make changes to the underlying investments in your account in response to changes in our view of the suitability of the investment.

We will not have the authority to contribute to or withdraw funds from your nominated Macquarie accounts or direct funds to an external account or investment without your specific instructions. 

We will not have authority to make changes to investments held outside your IMAS accounts.  

For investments you hold outside the IMAS, we will provide you with an advice document and we will ask you to authorise all buy and sell transactions. 

Statement of Advice

The IMAS is optional for Capital Partners clients. Where we believe the IMAS is appropriate for your circumstances we will provide you with a Statement of Advice and explain why the IMAS is in your best interests and suitable for you.  

IMAS agreement and investment program

To enter the IMAS, you must sign an agreement with us. The agreement will include an Investment Program which   determines how each account will be managed under the IMAS. It will include: 

• the target growth/defensive assets split. 

• the growth/defensive assets allocation ranges. 

The Investment Program will be detailed in your Statement of Advice. 

IMAS fees

There are no additional fees for you to use the IMAS. We offer this service because efficient portfolio management is in the best interests of most clients. 

All fees for our advice, the Macquarie account and the underlying investments will be documented in your Statement of Advice.  

All fees including our advice fees are the same regardless of whether you use the IMAS or not.  

IMAS review and termination

Each year we will review your Investment Program and ensure it continues to match your goals and objectives. We will also review and confirm the continued suitability of the IMAS. 

You may terminate the IMAS Agreement at any time by advising us in writing (email or letter). We will terminate the service within two business days of receiving your written request. 

We may terminate your IMAS by providing you 14 days written notice.  

The IMAS will also be terminated if ASIC notifies us that we may not rely on an exemption relating to the IMAS. 

On termination of the IMAS and unless you request otherwise, your Macquarie account will remain open with the investments held at the time you terminated the IMAS.  

We will remain the nominated adviser on your Macquarie account, and we will continue to provide you with advice services unless you instruct us otherwise, but we will no longer act with discretion on your account.  

We are legally required to maintain written policies to ensure any termination of the IMAS is managed in accordance with the information above. This policy is available to you free of charge on request.  

Other risks and service standards

There are additional risks you should be aware of: 

• When we transact, you may incur capital gains which may be included in your taxable income. 

• You will only be aware of transactions we make on your account after the transaction has been completed. 

• You will be reliant on our operational capability and professional integrity to manage your investments. 

• Our acts are binding on you provided we act within the terms of the IMAS agreement. You will not be able to claim that we were not acting on your behalf.  

We will provide the IMAS to you in compliance with ASIC Legislative Instrument 2016/968. This means we will:  

• Act honestly in providing this IMAS. 

• Exercise the degree of care and diligence that a reasonable IMAS provider would exercise in providing an IMAS.  

• Act in your best interests in providing the IMAS and, if there is a conflict between your interests and our interests, give priority to your interests. 

• Not use information gained through providing the IMAS to gain an improper advantage (for us or others) or to cause you detriment. 

• Comply with the Investment Program and the representations made in our Financial Services Guide and Statement of Advice in relation to the IMAS.

If you suffer loss because of any act or omission by any agent or other person engaged by us in connection with the IMAS (other than Macquarie and the external custodian for the account), we will compensate you for that loss as if the acts or omissions were our acts or omissions.   

 We do not guarantee return of capital; nor do we guarantee that your investments  will achieve any particular return or investment outcome. 

Other important matters

• You may instruct us in writing (email or letter) to make changes to the investments held on your IMAS account. In these situations, we will be acting on your instruction and the changes will not be covered by this IMAS. 

• You may instruct us in writing (email or letter) to allow cash levels and/or asset class weights to move outside normal ranges. Based on this instruction we will temporarily suspend the IMAS cash management and/or account rebalancing until you instruct us to resume it. 

• It is important that you notify us immediately if there is a change or expected change in your personal circumstances. Having compete and accurate information enables us to ensure the IMAS remains in your best interests and suitable for you. 

IMA fees and costs

The following pages show the fees and other costs you may be charged for using our IMAS. All fees and costs include GST less available reduced input tax credits. 

You should read all the information about fees and costs because it is important to understand their impact on your account and investments. 

Preferred accounts | Capital Partners Individually Managed Account Service (IMAS)

Costs associated with the Individually Managed Account Service

The table below illustrates the possible costs of the IMAS. The costs you incur will vary based upon which investment accounts and platforms we utilise to operate your portfolio. The actual costs that will apply to you will be outlined in the Statement of Advice provided by your financial adviser in relation to your IMAS.

Example of annual fees and costs

The following tables give you an example of how the fees and costs of an IMA can affect your investment over a one-year period.  

The above examples assume $50,000 is invested for the entire year, that an additional $2,000 is held in your cash hub and/or account for the entire year, that $5,000 is invested during the year and the value of the account is constant over the year. 

The account management costs you incur will vary based upon which investment accounts and platforms we utilise to operate your portfolio. The actual costs that will apply to you will be outlined in the Statement of Advice provided by your financial adviser in relation to your IMAS. 

Fund manager fees vary between investments and your actual fund manager costs will depend on the actual managed funds used in your account. As we will act with discretion, you might not be made aware of the managed funds or costs prior to their selection. The fees shown above are the maximum fund manager fees you could be charged with a model portfolio for our IMAS.   

The examples do not include any transaction fees. These will be incurred when we make the initial investments for your account and then for any investment changes made during the year.

These are not known in advance and their total value will depend on the number and type of transactions undertaken during the year. 

You should note that all fees and costs may change between the time when you read this Financial Services Guide and the time you enter the IMAS. They may also change once you have entered the IMAS.